If your library uses the WorldCat knowledge base to specify coverage and license details for your collections, the system can automatically respond No when a borrower requests an item that falls outside of your defined coverage range or license terms.
Notes:
If this feature is not enabled, knowledge base requests will continue to be deflected based on automation configurations and deflection policies configured in the OCLC Policies Directory:
When this feature is turned on, smart lender strings and manual lender strings work the same way for lenders by filtering out libraries with knowledge base holdings indicating they do not have the requested coverage range for the item or an explicit license set to yes for ILL.
To enable the automatic no response based on coverage or license terms, complete the settings in the Knowledge Base Integration section of the Interlibrary Loan Options module in the OCLC Service Configuration. Refer to Knowledge Base Integration for more information.
When enabled, the knowledge base coverage check looks to see if you hold the item in your knowledge base, if that item falls within your coverage range, and if the license terms allow for interlibrary loan. If the item proves to fall outside of one of these categories, the system will provide an automatic No response.
If using WorldShare License Manager, review your terms of use for your collections for Interlibrary Loan. Refer to WorldShare License Manager, Deflect lending requests.
If you are not using WorldShare License Manager, your Interlibrary Loan settings for your collections can be found under the Holdings and MARC Records setting within your collection in WorldShare Collection Manager. Refer to Collection-level settings in knowledge base collections, ILL allowed.