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WorldShare Interlibrary Loan Release Notes, June 2020

 

Release Date: June 21, 2020

Introduction

This release of WorldShare ILL provides a number of new features and enhancements in addition to numerous bug fixes. These features will help you manage more complex workflows, including:

Many of these enhancements are the direct result of your feedback.

Recommended actions

For this release, we recommend that you review the following checklists and complete the relevant tasks so that you can adjust your policies and workflows and train your staff. These checklists identify updates that we have determined as significant for most institutions. We encourage you to review all of the items in the release notes to determine whether there are other items that might require additional action or follow up by your institution.

Administrative actions

These items require immediate action or decisions.

Action

It's very important to clear your browser's cache before starting to work with WorldShare ILL!

If this link to your library’s catalog has not been set up:

Or if the link needs to be updated, follow the instructions below. When you have enabled your online catalog links, you can search your catalog for requested items as a borrower or lender.

https://help-nl.oclc.org/Resource_Sharing/WorldShare_Interlibrary_Loan/Reference/Search_my_library's_online_catalog

Have you updated addresses within each of your borrower and lender Constant Data records in OCLC Service Configuration? If not, please do so on behalf of all your borrowing and lending partners.  Address labels do not print properly unless the addresses are formatted correctly.
Have there been any changes in your contact information or lending policies? If so, please make the appropriate updates in OCLC Policies Directory.

Follow-up actions

In an effort to keep your staff informed of new features and changes, you may also want to consider these items.

Action

Share these release notes with your colleagues.

During the COVID-19 crisis, review the information summarized in this News post:

See also the News posts about crowd sourcing the safe return of ILL physical items and the ILL community-sourced map.

Gather your team for the upcoming webinar Product Insights: Resource Sharing

Date: Wednesday, July 15, 2020, 2:00pm, Eastern Daylight Time (New York, UTC -04:00)
Registration: https://www.oclc.org/community/interlibrary_loan/events/jul20.en.html.

Attend the Workshop Series: Learn how to fine-tune your ILL setup to save you time and speed turnaround for your library’s users. Topics include:

  • Fine-tune your Policies and Deflections - view recording
  • Construct your Custom Holdings - view recording
  • Automate your request process - view recording
  • Curate and care for your Constant Data - coming June 23 (register here)
  • Make your usage statistics count - coming in July/August

Have you signed up for email alerts for News in the Community Center? This will ensure that WorldShare Interlibrary Loan release notes and events will come straight to your inbox. 

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Include Request ID with problem reports 

When reporting an issue with WorldShare ILL, it's very helpful to include the Request ID.  Including this information allows us to directly trace what happened on the request we are troubleshooting.

New features and enhancements

More quickly find lenders and e-resources by viewing knowledge base details on the Holdings page 

You can now view holdings from the WorldCat knowledge base on the Holdings page: 

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In addition, the knowledge base holdings information will appear in the holdings detail pop-up when the blue hyperlink in the Holdings column is clicked: 

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For more information, see oc.lc/ill-holdings.

Deliver articles with additional fulfillment types, reducing upload errors 

You can now use Article Exchange for the following fulfillment types:

  • ISO-ILL
  • Provider

 This is in addition to the fulfillment types that already had Article Exchange capabilities: 

  • OCLC ILL
  • Purchase

This change should reduce the number of errors you receive when using Article Exchange.

For more information, see Article Exchange.

Important links

Product Insights: Resource Sharing

To help you become familiar with the enhancements and fixes included in this release, please attend the upcoming webinar Product Insights: Resource Sharing

Workshop Series on Policies and Configurations

Join us for the Workshop Series: Learn how to fine-tune your ILL setup to save you time and speed turnaround for your library’s users. Topics include:

  • Fine-tune your Policies and Deflections - view recording
  • Construct your Custom Holdings - view recording
  • Automate your request process - view recording
  • Curate and care for your Constant Data - coming June 23 (register here)
  • Make your usage statistics count - coming in July/August

Support websites

Support information for this product and related products can be found at: