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OCLC Support

Lending Library: Possible request actions

 

Answer Cond.

You are willing to supply the item provided specified conditions are met

Answer Nonsupply

You are unable to supply the item being requested. This action will move the request on to the next location on the requester’s rota.

Answer Will Supply

This action informs the requester that you will supply the item, but it is not currently ready to be sent – this action stops the request from expiring or moving on in the rota.

Local Change request

This is a standard action available for all request statuses, allowing you to edit the request.

Message

This is a standard action available for all request statuses, allowing you to send a message to the Requesting library.

Lost

Report that the item has been lost.

Overdue

Indicate to the requesting library that the loan is overdue and should be renewed or returned

Recall

Recall the item from the requesting library, before the end of the agreed loan period.

Add private note

Add an internal note to the request. This action does not cause an indication action on the lending partner’s request.

Cancel No

Indicate to the borrowing library that you cannot honor their demand to cancel a request.

Cancel Yes

Indicate to the borrowing library that you agree to cancel their request.

Checked-in

Record that a borrowed item has been returned to your library. This is the end of the life cycle for a loaned item.

Complete

The request should no longer be considered active.

Renew No

Indicate to the borrowing library that you do not agree to extend the due date of an item.

Renew Yes

Indicate to the borrowing library that you agree to extend the due date of an item. In this action, you will indicate the new due date.

Send Public Note

This action sends a message to the borrowing library.

 

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