When we try to open the Tipasa ILL request form a different ILL template displays instead.

Symptom

• The Tipasa ILL template should display when a user clicks on a link to request a copy. Instead, what displays appears to be a WorldCat Discovery ILL template.

Applies to

• Tipasa 

Resolution

The Discovery work form is appearing due to settings inside your service configuration. 

1. Log into OCLC Service Configuration
2. Click WorldCat Discovery and WorldCat Local > Place Hold/Request Buttons >Resource Sharing (Any Level)
3. In the Type of button configuration field, select None from the drop down menu
4. Click Save

For further information or assistance, contact OCLC Support.

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