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OCLC Support

On our "Loan available for pickup" notification, the pick up location is not filling in.

Applies to
  • Tipasa
Answer

Navigate to the request that the notification was sent from and check the patron information section of the request. If there is no pickup location specified in the request, the pickup location will not be populated in the email notification. 

To ensure that this field is always populated within requests, add pickup location as a required field in your Patron Request Workform

Additional information

See Patron Request Workform Configuration

Page ID
28513