Borrowing and Lending
Print book straps and return labels
Run time: 10:21
This video shows how to print book straps or stickers and return labels (5:35 in video) when you're the borrowing library.
Print ILL requests
Run time: 7:46
This video shows how to print full requests.
Requests: Expired, overdue, or unfilled
Run time: 11:29
This video covers the procedures for ILL requests with the status of expired, overdue, or unfilled.
Basics of deflections
Run time: 10:54
This video provides an overview on the types of ILL deflections and how you can set up deflections for items your library does not loan through ILL, including supplier status.
Creating constant data
Run time: 8:37
This video shows how to create, edit and maintain constant data records in OCLC Service Configuration for accuracy and efficiency in ILL borrowing and lending.
Custom Holdings for interlibrary loan
Run time: 13:14
Learn how to create and edit custom holdings groups and custom holdings paths then apply them to your interlibrary loan requests. Custom holdings are the group(s) of your preferred lending libraries that you can apply to your ILL requests for the system to automatically add then to the lender string on your ILL requests, thus saving you time when processing those requests.
Deflecting All Electronic Items
Run time: 5:45
This video shows how to create deflection policies for all electronic items, reviews the impact it has on requests, and shows where to review statistics on requests deflected.
Deflecting knowledge base collections
Run time: 5:39
This video reviews the steps necessary to deflect requests based on E-Licensing terms which restrict ILL.
Establish ILL Policies in OCLC Policies Directory
Run time: 22:47
OCLC IFM - Interlibrary Loan Fee Management
Run time: 7:37
This video provides an overview of IFM and how borrowing and lending libraries can configure IFM as payment method.