Constant data
Persistence Setting
This setting lets you choose whether to automatically apply constant data records (Borrower Data and Lender Data) to each request.
- On - The DEFAULT constant data record is automatically applied to requests.
- If you select a different constant data record to be applied to a request in Tipasa, that constant data record will be applied to all future requests within that same session until you select another constant data record.
- If your library has automations in place to apply constant data without sending requests directly to lenders, we recommend turning constant data persistence off. This will allow your automations to apply constant data as intended.
- Off - Users must manually select a constant data record for each resource sharing request or create automations using the Automated Request Manager.
Note: Do not specify a Request Type in your default Borrower Constant Data. If a Request Type is present in the default constant data record, the persistence setting will override the Request Type with the value specified in the default constant data record. For example, if you see that your Request Type changes from a Loan to a Copy, you may have specified Copy as the Request Type in your default Borrower Constant data.
To select a Persistence setting:
- Select the checkbox next to Enable persistence.
- Click Save.
Constant data fields to include when using the Persistence Setting
Ensure that the information in your DEFAULT record for Borrower Data or Lender Data contains information that will apply to most requests. Suggested fields to complete include:
- Shipping and Contact Info
- Include all fields that apply to your library.
- Bill to
- Include all fields that apply to your library.
- Ship Via
- Electronic Delivery
- ILL Fee Management (IFM)
- Select if applicable to your library.
- Maximum Cost
- Include information if you will not pay more than a certain amount for an item.
- Copyright Compliance
- Affiliations
- Billing Notes
- Borrowing Notes
Notes:
- Only select IFM if your library charges borrowing libraries. If your default charge is zero, do not select IFM on your DEFAULT constant data record.
- Do not specify a Request Type in your default constant data record. If a Request Type is present in the default constant data record, the persistence setting will overwrite the Request Type with the value specified in the default constant data. For example, if you see that your Request Type changes from a Loan to a Copy, you may have specified Copy as the Request Type in your default Borrower Constant data.
Constant data
Constant data is stored information that your staff can use to ensure consistency when they initiate or respond to requests. Constant data automatically transfers repetitive data to workforms and requests. A default constant data record is created for any institution that does not have one.
Use automation to apply constant data in borrowing or lending requests. For more information, refer to Automated Request Manager.
Note: If you would like your default constant data record to be automatically applied to each request, turn on the Persistence Setting. When the Persistence Setting is enabled, the DEFAULT constant data record overrides other Constant Data applications, including through automation. If using automations to apply constant data, turn off the Persistence Setting.
Use the Constant data screen
The Borrower data and Lender data tabs allow users to switch between borrower and lender constant data configurations.
Use the Search bar to quickly locate specific constant data records. Use the Name and Description columns to sort the constant data records.
Constant data records for Borrowers
Constant data records can be created to fit any routine borrowing situation. Examples of situations in which constant data records can be useful to borrowers are listed in the table below.
|
Situation |
Suggestion |
|---|---|
|
You regularly borrow photocopies and other materials that must be returned. |
Create one constant data record for loans and another for copies. |
|
You request that some photocopies be faxed to you, but they must be returned electronically. |
Create one constant data record for faxcopy requests and another indicating you would like to receive documents via Article Exchange under Electronic Delivery. |
|
You handle all ILL transactions at your main library, but want lenders to ship materials directly to branches when appropriate. |
Create a set of constant data records with different Shipping and Contact Info for each branch. |
|
Some faculty members are regular ILL customers. |
Create a constant data record for each high-volume customer. |
|
You have established policies for the amount you will pay for each type of ILL material. |
Create a constant data record for each material type with its appropriate Maximum Cost. |
|
You have established policies for using ILL Fee Management. |
Create constant data records with IFM values in Maximum Cost. |
|
You regularly request multiple copies of the same item for book clubs. |
Create a constant data record that contains a Borrowing Note indicating that the request is for a book club. |
Configure Borrower Constant Data
Navigate to the Borrower data tab in the Constant data module.
To add a constant data record:
- From the Borrower data tab, click Create new.
- Fill in the fields. See Borrowing fields and Patron fields for details.
- Click Save.
To edit a constant data record:
- From the Constant data list, locate the constant data record you want to delete.
- Click the edit icon in the Actions column.
- Edit the record.
- Click Save.
To delete a constant data record:
- From the Constant data list, locate the constant data record you want to delete.
- Select the delete icon in the Actions column to remove the constant data record.
- On the confirmation window, click Delete.
Borrowing Library Information fields
| Field | Description | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Basic information | |||||||||||||||
| Constant data record name | The name of this record (20-character limit, with no special characters). | ||||||||||||||
| Description | A brief description of this record. | ||||||||||||||
| Need before |
Date by which you want to receive the item. To assign a period of up to 99 days, type +DD for the system to calculate a date that is 1-99 calendar days from today's date.
|
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| Request type |
Note: If you have turned on the Persistence Setting, do not specify a Request Type in your default Borrower Constant Data. If a Request Type is present in the default constant data record, the persistence setting will overwrite the Request Type as it was initially submitted with the value specified in the default constant data. For example, if you see that your Request Type changes from a Loan to a Copy, you may have specified Copy as the Request Type in your default Browser Constant data. |
||||||||||||||
| Editions | Preferred edition. | ||||||||||||||
| Shipping information | |||||||||||||||
| Ship to | Specify the contact for shipping. | ||||||||||||||
|
Address line 1 |
Complete mailing address and contact information. | ||||||||||||||
| Ship Via | Preferred method of shipment. | ||||||||||||||
| Fax / phone | Phone or fax number for shipping. | ||||||||||||||
| Email address for shipping. | |||||||||||||||
| Group affiliations |
Enter the symbols, names, or acronyms of your reciprocal, local, or OCLC's Profiled Groups to display to lenders. Example: |
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| Borrowing notes | Type here any additional information needed to clarify the request. | ||||||||||||||
| Billing information | |||||||||||||||
| Same as shipping | Click Same as shipping to use the same information from the Shipping information fields. Otherwise, provide new information. | ||||||||||||||
| Bill to | Specify the contact for billing. | ||||||||||||||
|
Address line 1 |
Complete mailing address and contact information. | ||||||||||||||
| Billing notes | Additional billing information, if needed. | ||||||||||||||
| Electronic Delivery | |||||||||||||||
| Preferred delivery service |
Choose your preferred method of electronic delivery:
Note: Electronic Delivery is defined in the OCLC Policies Directory. Log in to the Policies Directory to make changes. |
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| Alternate delivery service | Choose an alternate method of electronic delivery. | ||||||||||||||
| Financial information | |||||||||||||||
| Maximum Cost |
|
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| Use ILL Fee Management (IFM) for payment |
Select the Use ILL Fee Management (IFM) for payment check box to turn IFM on. Note: If the Maximum Cost is set to 0.00, do not select ILL Fee Management (IFM). For more information on IFM, see Interlibrary Loan Fee Management (IFM). |
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| Copyright Compliance |
Indicates your compliance for copy requests. See Copyright for more information. Depending on your country, valid codes include:
If you have selected to manage copyright via the WorldShare ILL > Advanced Workflows module in the OCLC Service Configuration, Copyright Compliance configurations in any constant data record will be overwritten. Please see Copyright for more information. |
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| Copyright Signature |
Libraries in Australia, New Zealand, Spain, and the United Kingdom can track patron acceptance of local copyright terms. Copyright Signature indicates whether or not the patron has acknowledged the copyright terms. Options include:
See Copyright Clearance for more information. Note: Libraries outside of Australia, New Zealand, Spain, and the United Kingdom will not see the Copyright Signature field. |
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Patron fields
Lender data
Configure Lender constant data by navigating to the Lender data tab.
Constant data records for Lenders
Configure Lender Constant data
Lending Library Information fields
Watch a video
Create constant data for ILL
Run time: 8:37
This video shows how to create, edit and maintain constant data records in OCLC Service Configuration for accuracy and efficiency in ILL borrowing and lending.
