Knowledge base integration
Knowledge base active link
Select the Enable the library's WorldCat knowledge base link for improved article Interlibrary Loan setting to turn on this feature.
Only enable this setting if your library has already added metadata about its electronic collections to the WorldCat knowledge base and set your ILL License terms.
This setting allows you to select whether you want the system to look through your WorldCat knowledge base collections when a patron submits a borrowing request or when you process a lending request, to determine whether your library has electronic access to the requested item. When enabled, this setting causes a link to appear in the Request Details accordion for a borrowing or lending request if the item is held by your library in the WorldCat knowledge base.
- As a borrower, when this setting is turned on, and the following is true: a patron submits a request, the request matches an automation, and the requested item is held by your library, as indicated by your holdings in the WorldCat knowledge base, then the request is routed to your New for Review queue and a link to the item is included in the Request Details accordion. See Automated Request Manager for more information.
- As a lender, when this setting is turned on, when you receive a lending request, and the requested item is held by your library, as indicated by your holdings in WorldCat knowledge base, you will see a link to the item in the Request Details accordion.
Knowledge base coverage check
Select the Enable the system to say no to requests automatically based on your knowledge base coverage and license terms setting to turn on this feature.
If your library uses the WorldCat knowledge base to specify coverage and license details for your collections, use this setting to automatically respond No when a borrower requests an item that falls outside of your defined coverage range or license terms. Refer to Knowledge base coverage check for more information.
Note: This feature does not apply if your institution does not have the title in your knowledge base collection or if your institution does not use the knowledge base. Refer to WorldShare Collection Manager, Knowledge base collections for more information.
- When this setting is enabled:
- When the borrowing library uses automation to create the lender string, the knowledge base holdings are checked. Your symbol will not be included if the item falls outside your coverage or license terms.
- When borrowing, library staff manually create the lender string instead of through automation, or they cannot see knowledge base holdings in their user interface, the knowledge base coverage check provides an automatic No response for you. The system first checks whether you own the title, then your coverage and license terms.