Resource Sharing for Groups automates variable lender aging (previously supported by Enter My Symbol Twice/ EMST) through integration with the Days To Respond setting in the OCLC Policies Directory. The Days to Respond feature saves time for your ILL staff and keeps your ILL requests moving as quickly as possible to potential lenders. Note: Days To Respond settings from the Policies Directory are displayed only in Resource Sharing for Groups and ILLiad.
Lenders’ Days To Respond settings in the Policies Directory display in staff workforms and holdings displays. In addition, Resource Sharing for Groups uses the Days To Respond setting from the Policies Directory when you select a lender that has set this value. Resource Sharing for Groups automatically provides lenders with the appropriate number of days to respond, based on the type of request (Copies or Loans) and the number of days to respond (1, 2, 4, 8, 12, 16 or 20), as set in the Policies Directory. Note: In Days to Respond, a day is defined as one calendar day, not a 24 hour period. So, whether you receive a request at 8:00 am or 10:00 pm, if your Days To Respond is set to 1, if you do not respond by midnight, the request will advance to the next lender.
Note: If a lender changes the Days To Respond while the request is active, the new value will take effect immediately.
Choose whether your library uses the default of four days to respond, or set a value of 1, 2, 8, 12, 16 or 20 days in the Policies Directory.
Add or update your library’s information in the Policies Directory. You may access the Policies Directory directly from link on the Home screen.
To edit your Days To Respond:
To search for lenders by Days To Respond:
A library’s Days To Respond will be listed on the Holdings screen in a new Days To Respond column. Note: Days To Respond are color coded to show different daily increments.
Days to respond will also be listed under Lending Libraries on the request screen, for any library in the Lender String: