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OCLC Support

What are the definitions of the statuses that display on the Request List and Request Details?

Applies to
  • Relais ILL
Answer

Following is a list of the statuses that display and their definitions.  Note that it is not possible to configure which of these statuses display or do not display.  

  • Submitted - the request has been submitted
  • In Process - staff is working on the request
  • Shipped - in a shared system, a loan has been shipped from one member library to another
  • Unfilled - the request has been updated with a reject code since the item cannot be supplied
  • Cancelled- the requester has cancelled the request
  • Article Sent - the document has been sent to the requester
  • On Loan - the item is currently on loan to the requester
  • Overdue - the item on loan to the requester is overdue
  • Complete - the request has been updated as returned, damaged or lost
Additional information

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Page ID
40081