Unfilled, cancel, conditionals

Assigning and responding to conditionals

Supplying libraries are now able to assign conditions for filing a request to be sent to the requesting library.

Supported conditional reasons include:

• At bindery
• Cost exceeded
• The document may not be reproduced – loan possible
• Item on loan
• Not found as cited
• On loan
• Other conditions apply
• Pre-payment required
• Requested delivery date not possible
• Requested delivery method not supported

 Note: 

• Conditional messaging is supported when communicating via ISO18626 and ISO10160/10161
• Staff-entered notes will be transmitted with the conditional reason selected (making “Other conditions apply” is a useful option if staff indicate what those conditions are)
• 

Conditional messages sent by the supplying library will be displayed to the borrowing staff on that request.

If the supplying library indicates that the request should be requested at a later date, the 'Retry Request' option allows staff to retry sending the request back to the supplier.