Note: A patron can only respond once to the message. If the Patron Response page is opened more than once the following message is displayed.
A patron can attach pdf, tif, jpg, or bmp files when submitting a document. If the patron selects a file type that has not been configured and tries to submit a response then they will receive an error message.
If there are additional file types that should be included in the file attachment list, then the file types must be added to the configuration file. See Configure Patron Response page for more information.
Note: File types other than pdf, tif, jpg, or bmp cannot be viewed by staff in the Relais interface.