Overdue notices are handled by the Relais Loan Notices application which is programmed to send loan notices for items which have exceeded their due date by a defined period of time. That defined period of time is determined by the loan code for the patron record or library/supplier record associated with the request.
The Relais Loan Notices application is run once a day.
Loan Notices are sent to the requester as outlined below. Otherwise, a loan notice is printed.
|Requesting institution submitted the request via||Loan notice will be transmitted via|
|GSM||GSM email through the ILL Message Handler|
|ISO||ILL Message Handler|
|Manual input||The messaging email address defined for the request|
|Relais web form||The messaging email address defined for the request|
When sending messages via email the Reply to and Sender address can be configured as follows:
- Login to Administer Settings.
- Select the Application Settings tab.
- Navigate to Post-processing → Loan Notices.
- Click Edit Extended Settings.
- Enter the SMTP Sender and SMTP Reply To address(es) to use.
- Click Update.
Note: For libraries in a shared system each library can configure their own Sender and Reply To addresses in Loan Notices.
See Automatic scheduling for information on scheduling Loan Notices to run automatically.