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OCLC Support

Steps needed to block (deflect) loan request and only process electronic items

Symptom

Library wants to lend items that they hold electronically only and no loans

Applies to

ILLiad

Resolution

1. Create a deflection policy to block all loan request,  You will need to login to the Policies Directory to create the deflection policy.

2. You can set the Deflection to be for Loans only and no other parameters.  Save the change.

3. Let your patrons know that you are not submitting loan request.  They can only submit request for items that can be processed electronically.

Page ID
29081