Doorgaan naar de website
OCLC Support

In the ILLiad Client, why do some requests occasionally show up with no loan information?

Symptom
  • In the ILLiad Client, why do some requests occasionally show up with no loan information?
Applies to
  • ILLiad
Resolution

This is due to the patron submitting the request choosing Other (Free Text) under New Request in the left-hand navigation of the ILLiad web page. Users can test this functionality by going into Test Web and to submitting an Other (Free Text) request. That transaction number will then appear with no loan information in the ILLiad client.

Page ID
27960