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OCLC Support

How do we set it so patrons see a specific status because we do a bunch of internal routing and our patrons are seeing all the statuses which confuses them?

Applies to
  • ILLiad
Answer

You follow the documentation for the Creating Display Statuses so when you are doing internal routing, the patron-only sees what you want them to see such as "Request Sent."

Page ID
19696