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OCLC Support

An Export Folder is created and it still does not show up on the desktop

Symptom
  • When an Export File is created and then you have sent your first record to the folder. The folder still does not show up on the desktop.
Applies to
  • Connexion Client
Resolution

Short introduction or instructions to follow these steps:

  1. Try refreshing your Windows Desktop.
  2. You should be able to refresh by pressing F5.
  3. You can also refresh by right-clicking on the desktop and pick "Refresh" on the dropdown.
Page ID
27879