WebLinks.xml prompts to update each time Connexion client is opened

Symptom

• Start the client.  Are prompted to update the WebLinks.xml file.  Click Yes to update.  Close and re-open the client.  Are prompted to update again.

Applies to

• Connexion client

Resolution

The WebLinks.xml file is corrupted and needs to be replaced with a good copy.  To do this:

1. Close the client if it’s running.
2. Hold down the Windows key (to the left or right of the Alt key) and while holding it down, press the letter r; this brings up the Windows Run box.
3. Type %AppData% (including both percent (%) signs) and press Enter.
4. Double-click the OCLC folder.
5. Double-click the Connex folder.
6. Delete the WebLinks.xml file.
7. Then, double-click the Profiles folder.
8. Double-click the MyProfile folder.
9. Delete the WebLinks.xml file.
10. Start the client.  Update prompts should be gone.

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