Records in your Local Save File will not open or you can't make changes to them
Symptom
- Records in your Local Save File will not open or you can't Make changes to them.
Resolution
Please follow these steps:
- Go to File > Local File Manager > Make sure the file location that holds your record you are trying to open or make changes to is selected in the "Files" window.
- If it is not selected then select it and click on the Set as Default to the right of the window.
- Once it is selected then click on the Compact/Repair button also to the right of the window.
- This may take several minutes to complete depending on how many records are saved in the file.
- Once it is done then try to open or make your changes to the record.