CONTENTdm (classic version)
Build, preserve, and showcase your unique digital collections with CONTENTdm (classic version).
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- Get started
- Get started with CONTENTdm (classic version).
- Project Client
- Discover The Project Client, a Windows-based, digital collection builder where data and digital items can be prepared in large batches.
- CONTENTdm Administration
- Learn how to use CONTENTdm (classic version) Administration to administer the server, the collection, and the items.
- Website Configuration Tool
- CONTENTdm (classic version) provides you with the Website Configuration Tool for branding and tailoring the appearance and behavior of key elements of your CONTENTdm (classic version) Website and collections.
- Advanced website customization
- CONTENTdm (classic version) offers you several upload dialogs to add your own HTML, CSS or JS files to modify the CONTENTdm (classic version) website user interface and create your own advanced interface customizations.
- Compound objects
- Compound objects are two or more files bound together with an XML structure.
- Site management
- Find information for configuring your CONTENTdm (classic version) domain.
- CONTENTdm (classic version) Catcher
- CONTENTdm (classic version) Catcher is a Web service that supports batch requests to edit existing metadata fields, delete records, or add metadata-only records.
- CONTENTdm (classic version) preservation archive
- Get started with the CONTENTdm (classic version) preservation archive.
- Create Custom Queries and Results (CQR)
- Find information about Custom Queries and Results (CQR) in CONTENTdm (classic version).
- CONTENTdm (classic version) release notes and known issues
- Find CONTENTdm (classic version) release notes and known issues. Release notes are documents that contain information about new product features and enhancements as installed in scheduled releases.
- CONTENTdm (classic version) training
- Find training on CONTENTdm (classic version) here.
- Troubleshooting
- Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).
- "File Not Found" error when ingesting compound object into Project Client
- "This ABBYY FineReader Engine license does not allow using the requested functionality" when attempting to OCR Chinese, Japanese, or Korean languages
- 403 Forbidden error when using Catcher
- 404 error retrieving IIIF manifest for collection-level CONTENTdm Compound Objects
- 500 Internal Server Error in CONTENTdm Administration
- 500 Internal Server Error in CONTENTdm when Approving items
- Adding Hyperlinks in a field in CONTENTdm
- An error occurred performing OCR. The likely cause of this error is that incompatible languages were specified for the OCR engine
- An ingested PDF does not have transcript metadata even though the collection has a Full Text Search metadata field.
- Are CONTENTdm web sites ADA compliant?
- Attempted to read or write protected memory error
- Attempting to add OCR license in Project Client but receiving a pathway error
- A connection with the server could not be established activating OCR
- A CONTENTdm site has an item that includes my name or image. How can I request its redaction or removal?
- A semicolon between my field metadata is not separating the terms
- A volume uploaded to CONTENTdm preservation archive has not been accessioned.
- Blank upload screen in the Website Configuration tool
- Cannot see image in CONTENTdm item's expanded view while in proxy
- Cannot open PDF in Project Client when clicking the View button
- Cannot use inline HTML within Metadata
- Can't save edits to links or HTML in Website Configuration tool
- Can an Excel file be added as an item to a CONTENTdm collection?
- Can collections be sorted by administrative metadata fields?
- Can CONTENTdm use SSL certificates that automatically renew, such as Let's Encrypt or ZeroSSL?
- Can facet names be changed on the CONTENTdm website?
- Can facet terms be reordered on a CONTENTdm website?
- Can I change default Project locations in the Project Client?
- Can I customize my CONTENTdm website to match the look and feel of our existing public website?
- Can I move items from one collection to another?
- Can I prove that a record as been deleted in CONTENTdm?
- Can I retrieve thumbnail URLs from the OAI-PMH data?
- Can Project Client change multiple thumbnails in a CONTENTdm collection?
- Can the GUI text window in the Website Config Tool Landing pages tab be used to add HTML?
- Can you Delete the search bars for individual collections?
- Clicking the "View" button to view an item opens a new application window, and the Project Client crashes after the application cannot find the file
- Collection contains reserved words error
- Collection landing page image is automatically resized to be too small
- Collection not listed when creating a new project
- Compound objects in the approval queue are stuck because of missing title fields
- CONTENTdm display does not allow you to browse over 10k items
- CONTENTdm Error 202 attempting to access object
- CONTENTdm monthly pageviews far exceed expected amount
- CONTENTdm password reset
- CONTENTdm Project Client returns the error "not enough quota is available" when creating a project.
- CONTENTdm Project Client ver. 6.x will no longer allow users to sign in
- CONTENTdm Video Best Practices
- Convert single item PDFs to Compound Objects
- Custom Global CSS Collection thumbnails
- Deleted Items appear in OAI harvest
- Diacritics or other characters do not come through correctly when importing records using the CONTENTdm Project Client
- Does CONTENTdm have an embargo or timer feature?
- Does CONTENTdm have a facility to load an archived web site to a collection?
- Does CONTENTdm support routing through a proxy for custom SSL?
- Does CONTENTdm support subtitles for the native video player?
- Does CONTENTdm Track the user that uploads items for approval?
- Does CQR work with responsive sites?
- Does searching on the CONTENTdm site omit Boolean Operators?
- Do CONTENTdm collection aliases recycle?
- Duplicate records appear when you page through collections
- Encountered error Could not find file desc in project folder
- Error Attempting to open file FileList.cdmFileLog.SHARE.EXE was not loaded
- Error "Index was outside the bounds of the array"
- Error messages when trying to approval all controlled vocabulary terms
- Error message "Alpha channel is not supported in TIFF files"
- Error moving image file to destination directory error when approving items
- Error opening Controlled Vocabulary file
- Export does not contain images
- Facet terms in CONTENTdm cap at 100
- Featured CONTENTdm Troubleshooting articles
- Field name in the tab delimited file has a length of zero error
- Field order did not change after index in Responsive site
- FlexLoader application will not start and displays an error
- Getting file not found message but you can see the item in the admin section
- Hosted video files do not play in specific browsers and instead display an octagon with an exclamation mark
- How can I add an ADA banner to my CONTENTdm site?
- How can I download files from the Website Configuration tool?
- How can I find out how many Print PDFs are in my CONTENTdm collections?
- How can I get a copy of my CONTENTdm CSS or Javascript files?
- How can I get a full index history of a collection?
- How can I update the email addresses set to receive Preservation Archive upload confirmations?
- How can one change what displays as the item-level page title?
- How do I change the Secondary Alias value in CONTENTdm
- How do I create a copy of a CONTENTdm collection from a different server
- How do I customize my CONTENTdm URL?
- How do I find my CONTENTdm serial key?
- How do I get a new CONTENTdm log in username and password?
- How do I increase CONTENTdm server space?
- How do I log out of CONTENTdm Administration?
- How do I remove my CSS or script from Website Configuration Tool
- How do I rename a collection in CONTENTdm?
- How do I restrict PDF downloads from CONTENTdm?
- How do I setup the Saved Items Feature for my custom domain?
- How do I surface our CONTENTdm collections in Google?
- How do I update monthly storage report recipients
- How do I get a list of individual terms in a field without setting up a Controlled Vocabulary ?
- How do you refresh/renew your entire CONTENTdm site for a new year ?
- How is CONTENTdm surfacing images to the end-user?
- How long can an item or object sit in the approval queue waiting to be approved before being indexed?
- How to remove a shared controlled vocabulary from the "Use a controlled vocabulary from another field or collection" drop-down menu
- How to restrict items from a OAI-PMH harvest
- How to Update OCR license expiration date
- I'm trying to use shared vocabulary in a collection, but it isn't being applied in the collection metadata fields as expected.
- If data type is updated from text to date, what is the impact on records already in the collection?
- If we have to update one machine to the newest Project Client does that mean we have to update all of our machines ?
- IIIF 501 Not Implemented error in browser
- Image has not updated in expanded view after using replace item function
- Index out of bounds error when working with controlled vocabulary
- Index taking unusually long
- Ingesting files for a compound object and receiving the error "value cannot be null."
- Internal error in IPP Library in CONTENTdm compound object import
- Is CONTENTdm COUNTER 5 compliant?
- Is EAD3 supported by CONTENTdm?
- Is it possible to create a Print PDF of a compound object already uploaded to the server?
- Is it possible to get a CONTENTdm collection restored to a prior date?
- Is it possible to prefix the contents of a field using the Find / Replace tool in Project Client?
- Is it possible to set the Transcript tab to stay open instead of closed?
- Is it Possible to Update Compound Object Node Locations in CONTENTdm Project Client?
- Is there a limit for number of Project client installations?
- Is there a way to bulk update item-level permissions?
- Is the compressed size of files counted for storage, not the original when Project Client is used?
- Items are missing after being approved and the collection indexed
- Items are no longer in the Approval Queue but are not in the collection after approving
- Item assigned with item-level IP permission restriction cannot be found in a collection
- Item record deleted from Project Client, but still appears in the user site and the CONTENTdm Administration site
- I am trying to upload a file to the Project Client and am getting 'Error in the application'
- I am unable to access an item after changing item-level permissions.
- I am unable to log in to the CONTENTdm Community Center
- Unable to open most recently used project because type initializer threw an exception
- I cannot add a new user in CONTENTdm Administration and receive the error "Sorry, this username already exists."
- I cannot remove incorrectly formatted terms from a controlled vocabulary list
- I deleted a CONTENTdm collection, but its custom pages are still appearing on our site.
- I enabled my collections for WorldCat Sync, but they are not appearing in DCG. How can I get them to appear?
- I get an illegal month error while trying to upload an item to the Project Client
- I got a message saying my project settings imported successfully, but none of the project settings were applied
- JPEG format not accepted in the Project Client
- Limited number of facet options in Website Configuration Tool (Responsive)
- Links to deleted content still appear in my collection
- Maximum number of projects allowed per collection exceeded
- Merge CONTENTdm collections
- Missing Collections in the Website Config Tool
- Moving CONTENTdm Project Client to a new computer
- My collection appears empty even though I know there are items there
- My SSL for CONTENTdm is expiring and I need to renew
- My welcome letter mentions that we get a free OCR unit. What is this?
- Nickname Tool: How do I edit field nicknames?
- Not enough memory
- Object field name is blank error in project client
- [object Object].[object Object] null error message appearing instead of expected text in CONTENTdm web site
- OCR activation button is greyed out
- OCR engine encountered unexpected error in Project Client
- OCR Is Counting Pages Twice when using the Create Print PDF setting in Project Client
- OCR progress bar does not increase and prevents additional actions in the Project Client
- Orientation of thumbnails incorrect
- PDF image previews are broken, but thumbnails and expanded view are okay
- Process can't access the file because it is being used by another process error
- Project client crashes with no error message
- Project Client does not display all Collections from the Server
- Project Client error "Wrong Operand type"
- Project Client freezes during first import to a new collection on a new install
- Project client opens to a closed collection
- Project Client returns an error and closes when ingesting a compound object and running OCR
- Project Client Stalling on Last File of Compound Object Ingest
- Receiving an error stating "Unable to parse collection information" when attempting to log into the Project Client
- Receiving an invalid serial number error when attempting to active OCR license
- Receiving a 504 Gateway Timeout or Internal Server error when attempting to export collection metadata
- Receiving a "Last index failed" message or the Index History has many successive failures when attempting to index a collection
- Receiving "The collection 'Collection Name' cannot be displayed" error on CONTENTdm website
- Receiving the error "Number of fields in delimited text file does not match the number of mapping fields supplied."
- Receiving the error "Object reference not set to an instance of an object."
- Receiving the message "The resource is not available" in the Website Configuration Tool
- Receiving time out errors when harvesting CONTENTdm OAI repository
- Sorting is not working correctly in CONTENTdm
- Spell Check is marking every word as incorrect
- Still seeing Register button after registering a repository under the Harvesting tab
- Submitting the approval queue returns an error during the approval process
- Tab-delimited collection export does not contain all records.
- Tab-Delimited file message error file does not exist
- The "Add OCR Text" button is grayed out
- The file size displayed in the Upload Manager is larger than the file I am trying to upload to the Project Client
- "The maximum number of units available in the license has been reached" error while ingesting items into the CONTENTdm Project Client
- The print and download buttons are disabled, but users are still able to print and download PDFs
- Thumbnails for First 10 Pages Show "Restricted File" After Login
- Transcript doesn't display or only as straight text without open / close buttons
- Transcript field not filled after adding Word-based PDFs in Project client
- Trouble loading large PDF files
- Unable to add jpeg file
- Unable to approve items in CONTENTdm
- Unable to connect to CONTENTdm Server URL
- Unable to connect to Project ReadContentAsString method is not supported error
- Unable to connect to server
- Unable to create project connecting using URL of website
- Unable to delete a project in the Project Client.
- Unable to generate thumbnail message when adding multiple files in CONTENTdm
- Unable to open most recently used project. An error occurred parsing XML
- Unable to open most recently used project. There is an error in XML document 0,0
- Unable to open most recently used project, receiving "elements are not closed" error.
- Unable to open project directory Compound object directory does not exist
- Unable to see CONTENTdm collection in the Website Configuration tool
- Unable to sign in to responsive website with your CDM\admin or user01 user name
- "Unauthorized" error happens when I try to log in to our CONTENTdm administration site
- Updating the Target URL of a URL Object in CONTENTdm
- User gets an access error when logging into CONTENTdm Admin
- User getting Could not find file error in Project Client after entering username and password.
- View collection link shows old version
- What are the size limits for records or collections in CONTENTdm?
- What file types does CONTENTdm support?
- What is my CONTENTdm URL?
- What is Preservation Archive and how does it relate to CONTENTdm?
- What is the new account management portal OCLC LDAP accounts used by CONTENTdm?
- What should I do if the Generate OCR Transcript option in the Project Client not working as expected?
- What should I do when I'm receiving OCR license activation error(s)?
- What wildcards can be used with CONTENTdm sites?
- When are new items reflected in the item count of CONTENTdm reports?
- When Browsing the contents of a Controlled Vocabulary, characters with diacritics are incorrect
- When you share a CONTENTdm link to social media the image appears as a 403 error
- Why am I getting zero results when using Find and Replace to update punctuation in CONTENTdm?
- Why am I seeing the error “Redirected Too Many Times”?
- Why are CONTENTdm Expanded views are not displaying on custom CONTENTdm URLs
- Why are February collection reports not available?
- Why are holdings not being placed on items from my collection?
- Why are Item pageview totals different in the browser compared to the exported tab-delimited file?
- Why are my facet entries not capitalized?
- Why are my hosted video files buffering slowly on the website?
- Why are quotes duplicated in my metadata?
- Why Can't I Download All Pages of a Compound Object?
- Why can't I export my collection in .txt format?
- Why can't I see all of my fields in CONTENTdm IIIF manifest files?
- Why can't I see a CONTENTdm collection on our site home page?
- Why can I not upload any JPEG files to the CONTENTdm Website Configuration Tool?
- Why does searching within an object not highlight the search term in the image preview?
- Why does the hyperlink font size on a landing page differ from the paragraph font size?
- Why does the OCR count on the progress bar exceed the total pages of a compound object when processing OCR in Project Client?
- Why do I get a different result when searching CONTENTdm's Basic search and Advanced search?
- Why do I get a "No results found" message when I search my Controlled Vocabulary term?
- Why do my CONTENTdm OAI harvests keep failing?
- Why do some of my compound objects appear with a scroll bar while others make you click through the pages?
- Why do the left and right directional buttons in Project Client not work?
- Why has an Object URL changed after adding new Objects to a Collection?
- Why is an external URL that I added to the metadata not saved correctly?
- Why is CONTENTdm showing only part of my PDF and filling the rest of the screen with just black ?
- Why is CONTENTdm showing strange fonts or characters in the PDF item preview?
- Why is my Finding Aid item showing only blank pages after the first page?
- Why is my PDF not filling the full-text field in my collection?
- Why is the text missing from the download image button?
- Why won't my WorldCat sync upload back into CONTENTdm finish?
- OCLC Community Center: CONTENTdm
- Find more information about the Community Center. Current CONTENTdm (classic version) product users may join the OCLC Community Center to connect with peers and OCLC staff on product workflows, attend webinars, and provide feedback on the product.