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OCLC Support

Unable to login into responsive website with your CDM\admin or user01 name

Symptom
  • Unable to log into the Responsive website with usernames CDM\#####admin or CDM\#####user01
Applies to
  • CONTENTdm
  • Responsive Site
Resolution

CONTENTdm has legacy usernames like CDM\12345admin and 1234user01 that no longer are managed for password resets.

Please create new user accounts and add them to CONTENTdm following the Add a new user documentation.

Once you have the username registered contact OCLC Support and provide the username you will need to be added to the CONTENTdm Server Administration so you may sign in.

Additional information

 

Page ID
20667