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OCLC Support

Unable to sign in to responsive website with your CDM\admin or user01 user name

Symptom
  • Unable to log in to CONTENTdm with user names CDM\#####admin or CDM\#####user01
Applies to
  • CONTENTdm 
Resolution

CONTENTdm has legacy user names like CDM\12345admin and 1234user01 that no longer are managed for password resets.

Please create new user accounts and add them to CONTENTdm following the Add a new user documentation.

Once you have the user name registered contact OCLC Support and provide the user name you will need to be added to the CONTENTdm Server Administration so you may sign in.

Additional information

 

Page ID
20667