- The Index Status in CONTENTdm Administration shows "Last index failed"
- The index log shows multiple ongoing failing index attempts
- CONTENTdm Administration
Please contact OCLC Support with the following details to have your collection unlocked:
- Server ID
- Collection alias
The collection will have to complete the current indexing process before it can be unlocked. Successive indexing failures are typically caused by an interruption to the current job by new requests.