Duplicate records appear when you page through collections
Symptom
- When browsing collections you may notice that duplicate records are being displayed in multiple pages.
- You may also notice that some records are visible when you sort the search results by one field, but not another.
Applies to
- CONTENTdm
Resolution
This is a known issue with CONTENTdm in how you browse all Sort By setting is displaying identical metadata. CONTENTdm duplicates may appear on different pages when browsing through items. This can also cause records to appear to be missing from search results. This is because the missing record has been replaced by the duplicate record within the search results.
Change the Sort by dropdown to an order type that does not have identical data. This is only an issue for fields with identical metadata.
This can also occur if you deleted items from the Project client, but did not delete them in the CONTENTdm Administration tool Items list and reindex the collection as well.
If problems persist after reindexing, pleast contact OCLC Support with your CONTENTdm server address and the name of the collection with the duplicates.