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OCLC Support

Why does the error "No data to retrieve ..." come up when I run a report?

Symptom
  • An error that starts with "No data to retrieve in <Report name>" appears after running a WorldShare Analytics report
Applies to
  • WMS Analytics
Resolution

This error could mean that you are requesting a report for which there is no data or a period of time that is not yet available. For example, you've requested a report that is delivered monthly and requested the report for that same month (i.e., requested a report for August 2023 on August 9, 2023. )  You will need to wait until the following month to request the previous month's data.

Another reason you might see this error is if your report times out due to a very large result set.  Try adding a date filter or some other parameter to limit the number of results.

Page ID
12195