Why can't I see the E-Resources reports in WorldShare Analytics?
Symptom
- You're unable to see the Analytics tab or any of the E-Resources reports in WorldShare.
Applies to
- WorldShare Collection Manager
- WMS Analytics
- WMS Admin
Resolution
The E-resources reports under WorldShare > Analytics > Reports are only available to WMS libraries. If you don't have a WMS subscription, you won't be able to get to those reports. If you do have a WMS subscription, look in your WMS Admin account and make sure that you have the proper Reports and Report Designer roles assigned for that report.