| You receive an SAP BusinessObjects login screen after choosing a report type to open. The error message reads: Account Information not recognized: Enterprise authentication could not log you on. Please make sure your login information is correct. |
Reason and resolution |
| When you click the Reports or Report Launch Pad buttons in the left-hand navigation, the reports screen fails to load or you are not directed to Report Designer. |
Reason and resolution |
| When you attempt to run a standard report in WorldShare Analytics, the left navigation does not appear. There may or may not be an orange triangle icon in the corner. |
Reason and resolution |
