- Patrons can checkout items restricted from them
- SIP2 Self-Checkout Protocol
The checkout message being sent from your self-checkout machine to WorldShare has the 'no block' flag set to Y(es). This is often set when the SIP2 client is in offline mode and indicates that WorldShare should force the checkout, ignoring the rules set in your Loan Policy Map.
You will need to reach out to your self-checkout machines provider to ensure the machine is not going into offline-mode and causing these incorrect checkouts.