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OCLC Support

Why is Digby stuck at a circular loading screen?

Symptom
  • When opening Digby on a Android OS 7.x the screen stops at the window with dots going in a circle and never gets to the main Digby screen.
Applies to
  • Digby 1.9.1
  • WMS Circulation
Resolution

Make sure that Chrome is enabled on the device. If your Android 7.1.x operating system  is not up-to-date, update it to the latest version. If problems persist, contact OCLC Support

 
Page ID
24784