- When you scan/enter a barcode number, the system brings up one or more extra results instead of going directly to an LHR. Typically, the extra result(s) is/are associated with unknown barcode number(s).
- When you enter a barcode, a different item appears.
- WorldShare Circulation
This is how you can purge the unknown barcode number from Circulation:
Make sure that the unknown barcode has been removed from field 87X, subfield $r of the LHR.
When in the LHR, click "View/Edit in MARC21".
Find the field with the barcode numbers and delete any extra ones, along with the $r before them.
- Create a new item with the unknown barcode in the current barcode field. This will help Circulation to unlink the two.
- Delete the newly created record if it is not needed.
If this does not work, try making a change to the LHR attached to the barcode number in WorldShare Record Manager, then changing it back.