Why are known items missing from the Digby Read Shelf list?
Applies to
- Digby
Answer
If items are missing from your list and their barcodes contain spaces, the barcode is a known cause. Barcodes containing a space are not currently returned by Digby shelf reading and inventory lookups. This is a known limitation that OCLC is tracking. Items with these barcodes can still be checked out and checked in normally. Barcodes containing punctuation other than a space are supported and are not an expected cause.
If there are known items missing from the Read Shelf list that do not have barcodes that contain spaces, please reach out to OCLC Support with a list of the missing titles by barcode and OCN.