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OCLC Support

I am unable to log in to the SFTP server.

Symptom
  • When I try to log in to OCLC's FTP server, I am getting an error message that my username and/or password is invalid.
Applies to
  • WorldShare Circulation
  • WorldShare Analytics
  • WorldShare Record Manager
  • WorldShare Collection Manager
  • WorldShare Acquisitions
Resolution

If you are getting an error message when attempting to log in to the server, please contact OCLC Support with the following information:

  • Your OCLC symbol
  • The error message(s) you are receiving
Additional information

Additional information can be found on the Exchange files with OCLC help page. 

Page ID
22027