I am getting an error message when cataloging a book and it shows "null" in the call number.

Symptom

• When saving edits to an item in WorldShare Circulation, an error message displays at the top of the page  
• A call number includes a value of "null" in the display

Applies to

• WorldShare Circulation 

Resolution

A value of "null" may appear in a call number if a blank call number field is included in the record in WorldShare Circulation. Use the following steps to correct this issue: 

1. Open WorldShare Circulation and go to Discover Items. 
2. Bring up the item through a barcode search. 
3. Select Edit Item.
4. Use the minus option (-) to remove extraneous boxes for prefixes, cutters, and suffixes as needed. 
5. Select Save Item. 

Additional information

• If this does not fix the issue, please contact OCLC Support and provide a description of the issue and the barcode of the affected item. 

Page ID