How can we prepare for an outage?
Applies to
WorldShare Circulation
Answer
Before an outage:
Download and run the
offline client
- this needs to be done while WorldShare Circulation is available
If you already have the Offline Client, check that your
WSkey has not expired.
Sign up to
System Alerts
to get notice of planned maintenance outages and unplanned service degradation.
During an outage:
Check the
System Status dashboard
to see if it's a known or planned outage
Contact
OCLC Support
to be kept informed of the progress to restore service
Use the
offline client
to record circulation transactions.
After the outage:
Use the
offline client
to
synchronize your transactions
to WorldShare Circulation.
Additional information
Page ID
13075