Barcode searches bring up item in some places, but not in others
Symptom
- When you search by a barcode comes up via LHR and checkin/out, but doesn't come up in Circulation barcode scan or other places
- When you search Discovery Items > Enter barcode, but doesn't come up, but does if you enter via other full Search items
Applies to
- WMS Circulation
- WMS Acquisitions
- Record Manager
Resolution
This usually occurs due to an issue with indexing. Resaving the LHR should fix the issue. If it does not, contact OCLC Support with your library symbol, the title's OCN, and the barcode that is having the issue.
Also,
Discovery Items > Enter barcode only searches barcodes known to Circulation. When using the full Search items searches look at WorldCat LHRs. That includes LHRs not known to Circulation like unbarcoded items, on-order materials, etc.