Enable notification types

Loan notifications

Enable Loan due notifications. This will enable the following notifications:

• Loan Due Date Reminder
• Loan Overdue Notice
• Loan Long Overdue Notice

 Note: When the Loan due notifications are enabled, the following legacy notifications will be disabled:

• Loan Overdue Reminder - Before the loan due date
• Loan Overdue Reminder - After the loan due date

Enable Restricted loan notifications. This includes:

• Restricted Loan Due Date Reminder
• Restricted Loan Overdue Notice

 Note: The Restricted Loan Due Date Reminder and Restricted Loan Overdue Notice do not have corresponding legacy notifications.

Enable Recall notifications. This includes:

• Recall Notice
• Recall Due Date Reminder
• Recall Overdue Notice
• Automatic Renewal Failure Notice

 Note: When any of the Recall notifications are enabled, the Recall Notification legacy notification is disabled. 

Enable Loan claim confirmation. This includes:

• Loan Claim Confirmation

 Note: The Loan Claim Confirmation notification does not have a corresponding legacy notification.

Enable Loan due date confirmations. This includes:

• Checkout due date confirmation
• Due date change confirmation

 Note: When any of the Loan due date confirmation notifications are enabled, the Due date legacy notification is disabled. 

Enable Loan returned confirmation. This includes:

• Loan returned confirmation

 Note: When the Loan returned confirmation notification is enabled, the Check-in legacy notification is disabled. 

Hold notifications

Enable the Hold request confirmation. This includes:

• Hold Request Confirmation

Enable the Hold termination confirmations. This includes:

• Hold Request Expiration Confirmation
• Hold Request Deletion Confirmation
• Fulfilled Hold Expiration Confirmation
• Fulfilled Hold Deletion Confirmation

 Note: When the Hold request confirmation notification is enabled, the hold request expiry and hold shelf expiry legacy notifications are disabled. 

Enable the Fulfilled hold request notifications. This includes:

• Fulfilled Hold Notice
• Fulfilled Hold Reminder

 Note: When the Fulfilled hold request notification is enabled, the legacy  hold pickup notification is disabled. 

Enable the Hold completion confirmation. This includes:

• Fulfilled Hold Completion Confirmation

Enable Messaging Integration

Once the notification type is enabled, you can optionally enable message integration for it by toggling the Enable Messaging Integration option to on.

Enabling message integration will generate a .csv file that is updated every 10-20 minutes when new messages exist.  Files are securely placed on your library's file exchange under the path /xfer/wms/out/circdata/notifications. Your messaging provider may then retrieve the file and deliver text messages to your patrons based on the terms agreed upon with your service provider.

 Caution:  Once enabled, the files will begin loading to your file exchange. Do not enable the Message Integration until a solution is in place with your messaging provider.

To receive messages, the patron must navigate to My Account, provide a mobile number, and opt into receiving library account updates by text message. Refer to My Account for more information.

• Text messages can be viewed in the patron history according to your library's configuration.

Refer to Text message notification integration for more information.