Determine when to switch your library over to the new WorldShare Circulation Offline Client.
Once your library has adopted the new client, you may wish to uninstall the legacy client from your workstations.
Caution: The legacy offline client will continue to be supported through June 2024. However, after Circulation's April 2024 release, you will no longer be able to download the legacy client to fix issues with an expired WSKey, an invalid user-to-act-as, etc. If those problems occur, you will be unable to upload transactions that are pending in the legacy client.
Refer to Modernized interface: Download and use the offline client.
Follow the instructions below to check in items, check out item, or delete transactions. The Offline Circulation client does not apply loan policies, trigger holds, honor patron restrictions, etc. because the connection to the system that applies such policies is unavailable.
You can delete transactions in the Offline client if they have been successful uploaded, entered by mistake, or failed to upload but cannot be resolved.
Note: Deleting transactions is permanent and should be performed with caution. Deleted transactions cannot be recovered.
In order to synchronize transactions these conditions must be met:
To delete items after they have been uploaded, see Delete transactions.
The following table describes the three statuses transactions can have after you upload them:
Setting | Description | Action |
---|---|---|
Comms failure | WorldShare Circulation was not available or there was a network connection or internet problem. | Try uploading again at a later time. |
Uploaded | The transaction was successfully uploaded. | Successfully uploaded transactions can usually be deleted. Follow local practice. |
Upload failed | The patron or item barcode did not match the patron or item in WorldShare Circulation. Hover over the status to see more information. |
If this error results from a data entry error, find the correct data, delete the transaction, and enter the transaction again. If this error results from patron or item barcodes not being in WorldShare Circulation, then add them to the system and use the client to upload the transactions again. |
Sometimes transactions cannot be uploaded to WorldShare Circulation. These are some reasons why this may occur:
If you need to contact OCLC Support, be ready to supply this information: