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OCLC Support

My OLIB export to CONTENTdm is not working

Symptom
  • When clicking the Send to CONTENTdm button, the message The requested task has now finished appears but nothing appears in CONTENTdm
Applies to
  • OLIB 9.0 Service Pack 12
Resolution

You will need to make sure that the relevant output format is selected:

  1. Go to Data Exchange Reference Data > Output Formats and search for the format you use for CONTENTdm exports.
  2. Click the Export Generation tab.
  3. Ensure that Enabled is set to Yes and save the record.
Page ID
16388