►System Administration> Email History
►OLIB Defaults
►Searches> Users
When an email is sent from OLIB, a record is maintained of the email content and the SMTP communication details so that the message can be re-sent. You can view the failed emails sent in the Email History domain.
Use this domain to search for emails by subject line, recipient and/or sender.
You can send or resend an email using one of the following options that are displayed in Other Actions:
Other Actions | |
---|---|
Resend Email to All | Sends the email again to all the recipients. |
Send to Current User | Sends the email to the currently logged in user’s email address. |
Select recipients for resend | Lists the original recipients for you to select one or more to resend the email to. |
Send from Current User | Resends the email to the original recipients, this time setting the From address to the currently logged in user’s email address. |
You can also use the Delete button to delete an email history record.
You can resend emails to a different email address from the original:
OLIB creates a new email history record which is marked as being a resend of the original.
In the details view of the Email History record, you can also resend an email:
In the Linked to User(s) field, you can see a list of the Users who are linked directly to the email. Here there is also workflow for correcting a users’ email address and re-sending any missed alerts.
In OLIB Defaults: Daystart you can configure OLIB to purge the email history after a specified number of days.
Days To Keep Email History |
Enter the number of days you want to retain your email history in the field on the screen. A process in daystart deletes any entries in the email audit trail that have a created date earlier than this number of days before the current date. |
You can view failed emails in the following domains: