Ratings and Reviews are displayed in the Title details page in Folio. The average ratings are also visible in the hitlist.
Note: the user has to be logged in to rate an item or to review it.
To view the ratings and reviews details, the user searches for an item, displays the details and clicks on the Ratings and Reviews tab. This displays:
The user’s own rating for an item is displayed as a series of large red and small grey stars. The more large red stars there are, the higher the user’s rating. To change the rating, the user simply clicks the relevant star. (This will also change the average rating displayed immediately below).
The user clicks the bin icon to remove their rating. This causes all the large red stars to change to small grey stars.
Control the display of the Ratings, Reserve button and Basket in the hitlist:
Go to OPAC> Configuration Settings.
Click New Record in order to add a new action_rating entry in the g_t_hitlist array. On the blank OPAC Configuration Setting screen, complete the new record as follows:
Enter Interface=1; Ini File / Config Block= g_title_hitlist; Setting= t_hitlist; Description= Title hitlist array entry; Value= "action_rating"; Sequence1=3; Sequence2=3; Include=Y.
Save the details.
Click New Record in order to add a new entry for action_bsktbutton in the g_t_hitlist array. This will display the Add this item/Remove this item from your basket icon. On the blank OPAC Configuration Setting screen, complete the new record as follows:
Interface= 1; Ini File / Config Block= g_title_hitlist; Setting= t_hitlist; Description= title hitlist array entry; Value= "action_bsktbutton"; Sequence1= 3; Sequence2= 5 Include= Y.
Save the details.
Using the search Folio Config Settings by Setting, search for t_hitlist. In the hitlist, click the link for the setting Value=“action_buttons”. Display the record details.
Click Modify Record to edit the details. Rename the Value “action_buttons” to "action_resbutton".
On completion, when searching the setting t_hitlist, the array settings will look something like this:
Setting ID | Interface | GCB | Setting | Value | Seq.1 | Seq.2 | Include? |
---|---|---|---|---|---|---|---|
603003 | 1 | g_title_hitlist | t_hitlist | "enrichlnk" | 3 | 1 | Y |
603004 | 1 | g_title_hitlist | t_hitlist | "title" | 3 | 2 | Y |
603051 | 1 | g_title_hitlist | t_hitlist | "action_rating" | 3 | 3 | Y |
603053 | 1 | g_title_hitlist | t_hitlist | "action_resbutton" | 3 | 4 | Y |
603054 | 1 | g_title_hitlist | t_hitlist | "action_bsktbutton" | 3 | 5 | Y |
Tip: use the Sequence2 field in the t_hitlist array entries to determine the order in which the overall rating, reservation button and Add To/Remove From Basket icon are displayed. For example, setting the action_rating setting’s Sequence 2 to 3 and the action_resbutton’s Sequence 2 to 4 will display the overall rating above the reservation button in the rightmost column of the hitlist.
The settings show_reserve_on_hitlist and show_basket_on_hitlist will not be required and you can set Include=No for these.
When the average ratings appear on the hitlist the user can sort the hitlist by ratings, using the standard Sort by box:
To do this you need to create a new entry in the sort1_array in g_title_hitlist.
This will add Rating as another sort option in the Sort by box.
The Reviews section is in two parts:
Your review
The user clicks the Add/edit review icon to add (or edit) their review.
The user writes their review and clicks Save your review icon.
Other users’ reviews
This section lists other users’ reviews that have been approved by a member of library staff (see Approving User Reviews below). These reviews are displayed in descending chronological order (latest submitted review first).
Note: the system manager first needs to add the attribute OPAC Reviews (ti_opac_reviews) to the Titles layout in OLIB Web. Use the Layout Manager feature to do this.
The information in the lower half and to the right of the screen is dependent on media type as standard.
In OLIB Web, the following settings in g_title_details, determine which tabs and content are displayed and in what order in the lower half of the page.
tidetails_tabs (all media types except serials, issues and bound volumes)
tidetails_tabs_SER (journals)
tidetails_tabs_SISS (issues)
tidetails_tabs_BVOL (bound volumes)
This is where you can configure the Ratings and Reviews tab as shown in the following example.
In OLIB Web, the following example enables the Ratings and Reviews tab for all media types except serials, issues and bound volumes.
The Ratings and Reviews tab will display in Folio immediately.
For Serials, issues and bound volumes -
tidetails_tabs_SER
tidetails_tabs_SISS
tidetails_tabs_BVOL
as above, configure the “ratings” setting to have Include = Y.
When a review is added or modified by an end user, it is saved in an unapproved state. Only approved reviews (i.e. reviews that have been reviewed and approved by a member of library staff) are displayed in the Other users’ reviews section.
To set up in OLIB Web:
In the OLIB Web Titles domain, all reviews will now appear in the OPAC Reviews list box as in the following example:
Review | Entered By | On | Approved | Approved By | On |
---|---|---|---|---|---|
Includes major section on human resources and UK law | Judith Seddon | 12/08/14 15:33:59 | Y | LibStaff | 13/08/14 11:50:52 |
Once approved, the review becomes visible in Folio immediately to all other users when they display the Ratings and Reviews tab for the relevant title record.
If an end user modifies his/her review, the Approved flag is set back to N. This means that a member of staff must re-approve it before it is displayed to other users.
Title searches in OLIB Web can be filtered by the Approved flag. This allows you to search for all titles with reviews that have not yet been approved by a member of staff.
OLIB Web displays all the titles with reviews that have not yet been approved and do not yet appear in Folio. When you have approved them, they will be visible to other Folio users.
It is possible for library staff to Delete reviews in OLIB Web: