Circ. Desk
► Searches> Users
You can find a user’s details from the Circ. Desk screen. For example if the user barcode is not known.
Click on User> Search to search e.g. by Surname for the User's record.
Locate the correct User. To carry the record back to the Circ. Desk screen, click the check box in the list and click Insert.
Alternatively click on the User name to display User record details including:
The Loans list box displays:
Barcode/Title | Due Date | Status | Fine | Curr / Next Odue Step | Date Sent / Due to be Sent | Send Status |
---|---|---|---|---|---|---|
GB02 - Pragmatic marketing | 01-AUG-2019 | Overdue | 3.00 | 2 | 04-AUG-2019 | Sent |
If overdue, this includes details of which point in the overdue sequence an item has reached.
Curr./Next Odue Step: Shows the current overdue step if the notice has been sent and the next step’s notice has not yet been scheduled (or if there is no next step). Shows the next step if this has been scheduled.
Date Sent/Due To Be Sent: Shows the date the current notice was sent if the next step’s notice has not yet been scheduled (or if there is no next step). Shows the date the next notice is due to be sent if this has been scheduled.
Send Status: Indicates the status of the current or next notice.
In addition, a full audit trail is retained of all alerts sent. For users, this is displayed in various list boxes on a Notice History sheet on the Users layout. Lists boxes are available for overdue notices, loan reminder notices, broadcast notices and miscellaneous notices (i.e. other types of notice).
The list in Transaction History shows:
Title | Copy Barcode | Transaction | Date/Time | Transaction Record | Source |
---|---|---|---|---|---|
Find me a family: the stor | 0300006 | Return (date of return | 01-JUN-2019 11:32:24 | Seddon, Judith | OLIB Web |
Why animal welfare must | 015962 | Return (date of return | 01-JUN-2019 11:32:07 | Seddon, Judith | OLIB Web |
In Transaction History you can toggle between all transactions for that user, or transactions at the current PC Location for that user. Tick one of the transaction records and in Actions select Switch between system-wide and local lists.
Reservation transactions: there is a single entry for each reservation placed, cancelled or cancelled satisfied. (Any multiple copies are not shown).
The Fine History display lists both the date a transaction was carried out (the transaction date) and the processed date (the date the charges were calculated).
As well as in Searches> Users, you can find and edit details from the Circ. Desk screen:
The User details are carried back to the Circ. Details screen.
OLIB displays a history of the email notices sent to a user.
The Circulation Transaction alerts can also be viewed in this history sheet. To enable this feature the system manager needs to add the attribute, using the Layout Manager:
OLIB includes a Yes/No flag to suspend all email alerts for a specific user. On the Users layout go to the Email Notice History sheet. The Suspend All Emails? flag is included at the top of the page.
As well as the Search> Users domain, you can create users from the Circ. Desk: