Known issues

Some users are experiencing an issue where the export XLSX and save buttons are grayed out when attempting to modify previously saved queries. This is caused by recent updates to GreenGlass date fields, introducing date field validation to ensure that all date fields conform to the acceptable format (YYYY or YYYY-MM-DD where applicable) before the query is executed and saved. If a previously saved query contains invalid date formats, the save and export buttons will be disabled.

Workaround: Users will need to recreate the query, ensuring the correct date format is used.

GreenGlass Session Duration

The current session duration for GreenGlass is 8 hours. Users need to stay active in their session; otherwise, they will be logged out. There is no timeout message presented to the user, so it is important for users to be mindful of the 8-hour session limit.