Featured EZproxy Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for EZproxy.
Most viewed articles
How do I resolve SAML unable to locate SSO Location for XXXXXX with Shibboleth IDP13 entity not found: XXXXX errors with EZproxy
Hosted EZproxy frequently asked questions
How do I add a Resource-Stanza-Database to EZproxy?
How to find your EZproxy version
Why am I getting the "Inter-institutional access failure. Please contact your system administrator for assistance." error when using SAML authentication and EZproxy?
Why am I getting error File missing: docs\suspend.htm from EZproxy
Why am I seeing "LDAP bind failed to xxx.xxx.xxx.xxx: -1 Can't contact LDAP server" in my EZproxy messages.txt file
EZproxy Server Error - Please tell your server administrator to check messages.txt for a Max Virtual Hosts error
Max challenge attempts exceeded. Please refresh the page to try again!
How do I turn off TLS 1.0 and TLS 1.1 protocols in EZproxy
Why am I having problems downloading PDFs from Wiley Online Library when using EZproxy
How do I generate metadata for SAML connection to EZproxy?
Does EZproxy support Google reCAPTCHA?
How do I find my EZproxy IP address?
Automating SFTP access with a protected password file
Recently created articles
Intermittent outages on Red Hat 9.7 with kernel 5.14.0-611.49.1
( created Wed May 27, 2026 )
What firewall rules are needed for a self-hosted EZproxy server?
( created Thu May 21, 2026 )
Use different EZproxy login pages for different authentication methods
( created Wed Apr 29, 2026 )
Encrypting SIP traffic from hosted EZproxy (stunnel vs. SSH tunnel)
( created Wed Apr 22, 2026 )
Authentication suddenly stopped working
( created Fri Apr 17, 2026 )
EZproxy stops with error that the Guardian terminated EZproxy
( created Thu Apr 16, 2026 )
EZproxy menu page is shown after MyEBSCO login
( created Fri Apr 10, 2026 )
Basic Groups Configuration in EZproxy
( created Tue Feb 17, 2026 )
Data shown under Usage Limits / Data collection interval
( created Thu Jan 22, 2026 )
Understanding "Login never completed" events in EZproxy AutoLoginIP environments
( created Wed Jan 14, 2026 )
Using URL version 2 to redirect to a site
( created Thu Dec 18, 2025 )
Understanding the EZproxy proxy summary: local, proxy, and unknown counters explained
( created Thu Dec 18, 2025 )
Basic SAML setup in EZproxy
( created Fri Nov 14, 2025 )
Your account does not have access to this resource
( created Mon Nov 10, 2025 )
Error No response from Radius server
( created Thu Oct 16, 2025 )
Recently updated articles
What do I do if I have to add more than one Exclude IP directive in my EZproxy Config.txt file?
( updated Fri Jun 05, 2026 )
Getting OpenFileMapping failed (2) No such file or directory or EZproxy failed to start
( updated Fri Jun 05, 2026 )
Error No response from Radius server
( updated Fri Jun 05, 2026 )
Why am I unable to get the full admin screen after upgrading EZproxy
( updated Fri Jun 05, 2026 )
How do I "comment out" a stanza in EZproxy?
( updated Fri Jun 05, 2026 )
What firewall rules are needed for a self-hosted EZproxy server?
( updated Fri Jun 05, 2026 )
Why is my username showing as shibboleth after upgrading EZproxy
( updated Fri Jun 05, 2026 )
Does EZproxy support web sockets?
( updated Fri Jun 05, 2026 )
All my patrons are signing in with the username Shibboleth in EZproxy, what should I do to possibly fix this?
( updated Fri Jun 05, 2026 )
Display Different HTML Content Based on Group Membership or Other Conditions
( updated Fri Jun 05, 2026 )
How can I make EZproxy update when the certificates on my SSO are updated
( updated Fri Jun 05, 2026 )
How do I use EZproxy in combination with the HTTPS-only web browser security setting
( updated Fri Jun 05, 2026 )
Why am I getting an SSL error with EZproxy when being redirected
( updated Fri Jun 05, 2026 )
Authentication suddenly stopped working
( updated Wed Jun 03, 2026 )
Target URL is not accessible on EZproxy, even though using approved EZproxy stanza.
( updated Tue Jun 02, 2026 )