Featured EZproxy Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for EZproxy.
Most viewed articles
How do I resolve SAML unable to locate SSO Location for XXXXXX with Shibboleth IDP13 entity not found: XXXXX errors with EZproxy
Hosted EZproxy frequently asked questions
How do I add a Resource-Stanza-Database to EZproxy?
How to find your EZproxy version
Why am I getting the "Inter-institutional access failure. Please contact your system administrator for assistance." error when using SAML authentication and EZproxy?
Why am I getting error File missing: docs\suspend.htm from EZproxy
Why am I seeing "LDAP bind failed to xxx.xxx.xxx.xxx: -1 Can't contact LDAP server" in my EZproxy messages.txt file
EZproxy Server Error - Please tell your server administrator to check messages.txt for a Max Virtual Hosts error
How do I turn off TLS 1.0 and TLS 1.1 protocols in EZproxy
Why am I having problems downloading PDFs from Wiley Online Library when using EZproxy
How do I generate metadata for SAML connection to EZproxy?
Max challenge attempts exceeded. Please refresh the page to try again!
Does EZproxy support Google reCAPTCHA?
How do I find my EZproxy IP address?
Automating SFTP access with a protected password file
Recently created articles
Data shown under Usage Limits / Data collection interval
( created Thu Jan 22, 2026 )
Understanding "Login never completed" events in EZproxy AutoLoginIP environments
( created Wed Jan 14, 2026 )
Using URL version 2 to redirect to a site
( created Thu Dec 18, 2025 )
Understanding the EZproxy proxy summary: local, proxy, and unknown counters explained
( created Thu Dec 18, 2025 )
Basic SAML setup in EZproxy
( created Fri Nov 14, 2025 )
Your account does not have access to this resource
( created Mon Nov 10, 2025 )
Error No response from Radius server
( created Thu Oct 16, 2025 )
Why are users proxying to EBSCOhost getting a 400 or 404 error when logging in?
( created Thu Jul 31, 2025 )
Display Different HTML Content Based on Group Membership or Other Conditions
( created Mon Jun 23, 2025 )
How do I use EZproxy in combination with the HTTPS-only web browser security setting
( created Wed Apr 23, 2025 )
Daily email notifications from EZproxy server despite unchecked 'Receive Daily Email Digest' box
( created Wed Apr 09, 2025 )
How do I get a copy of my OCLC Hosted EZproxy configuration?
( created Wed Apr 02, 2025 )
Max challenge attempts exceeded. Please refresh the page to try again!
( created Wed Mar 26, 2025 )
OpenSAML-C PlusPlus library and service provider advisory
( created Wed Mar 19, 2025 )
How can we change our Hosted EZproxy domain name?
( created Tue Mar 18, 2025 )
Recently updated articles
A vendor is asking me for some test credentials for Member's EZproxy, where do I get those?
( updated Mon Feb 23, 2026 )
How are SAML credentials provisioned with access to the EZproxy Administration page?
( updated Thu Jan 29, 2026 )
How do I configure EZproxy to go to FirstSearch?
( updated Mon Jan 26, 2026 )
Data shown under Usage Limits / Data collection interval
( updated Thu Jan 22, 2026 )
Using URL version 2 to redirect to a site
( updated Fri Jan 16, 2026 )
Understanding "Login never completed" events in EZproxy AutoLoginIP environments
( updated Wed Jan 14, 2026 )
Basic SAML setup in EZproxy
( updated Fri Dec 19, 2025 )
Understanding the EZproxy proxy summary: local, proxy, and unknown counters explained
( updated Thu Dec 18, 2025 )
Your account does not have access to this resource
( updated Mon Nov 10, 2025 )
Error No response from Radius server
( updated Thu Oct 16, 2025 )
Why are users proxying to EBSCOhost getting a 400 or 404 error when logging in?
( updated Tue Sep 23, 2025 )
How do I get the default security rules modified on OCLC hosted EZproxy
( updated Mon Sep 15, 2025 )
Why do we get this error in the messages log: getaddrinfo error acw.scopus.com
( updated Tue Sep 09, 2025 )
Why am I getting the "Inter-institutional access failure. Please contact your system administrator for assistance." error when using SAML authentication and EZproxy?
( updated Tue Sep 09, 2025 )
How do I resolve issues with Cloudflare on websites with EZproxy
( updated Tue Sep 09, 2025 )