Skip to main content
OCLC Support

Authentication suddenly stopped working

Symptom

  • User authentication did work, but suddenly has stopped working

Applies to

  • All versions of EZproxy

Resolution

Check the messages.txt log in the EZproxy folder for errors.

 

Exapmle: LDAP server does no longer have a DNS entry

2026-04-15 12:13:11 getaddrinfo error ldap.example.com -2
2026-04-15 12:13:11     1    42+ LDAP host not found: ldap.example.com

The solution in this case would be to re-establish a DNS record or find out the new name of the LDAP server.

 

Page ID

67613