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OCLC Support

I'm about to leave the library. How do I pass my OCLC permissions to someone new?

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Applies to

  • WorldShare Admin
  • WorldShare ILL
  • WorldShare Record Manager
  • Connexion client
  • FirstSearch
  • ILLiad

Answer

Please consider updating the following areas (depending on what applies to your position/responsibilities):

  1. Create WorldShare accounts for anyone who needs one via the Admin tab in WorldShare, then assign the applicable roles. 
  2. Change, add, or delete any cataloging authorization numbers. Use the Access and Authorization form. 
  3. Reassign existing or create new non-cataloging authorization numbers (FirstSearch, ILL, CAMIO, ECO, or Archive Grid). For usage reports, OCLC Usage Statistics uses authorization numbers to log in. 
    1. Please email OCLC Order services with:
      1. the authorization number, 
      2. the new user's name and work email address, 
      3. any details of which permissions you want them to have.
  4. Update the Policies Directory Contacts list and any Constant Data if they include your personal name and address.
  5. For ILLiad, please see here: Appointing a new contact for ILLiad
  6. Reassign open service request tickets by CC'ing your colleague(s) on the ticket. Or you can send an email to OCLC Support and provide the open ticket number.
  7. Update contact information for OCLC account invoices and renewals. Please use the OCLC member contact form.

Page ID

15292