Why does the Access Online button not display on titles I have selected in Collection Manager?
To help understand why an Access Online button, may not display in Discovery for a title they subscribe to.
Symptom
I selected a Knowledge base collection in Collection Manager by selecting some of the titles within it, however the Access Online links do not display for these chosen titles in Discovery.
Applies to
WorldShare Collection Manager
WorldCat Discovery
Resolution
This can happen for several different reasons:
The option Links from the WorldCat knowledge base to full text content must be turned on in Service Configuration under WorldCat Discovery and WorldCat Local > Full Text and Open Access Links > WorldCat Local Search Results // WorldCat Discovery Search Results and Detailed Views for links from the knowledge base to display.
Selected titles take 24-48 hours to have holdings set in WorldCat. Links will appear on titles that don't have their holdings set, but those titles may be missing from your results. .