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OCLC Support

Why am I getting a "Cannot publish to OCLC" error when updating the OpenURL resolver?

Symptom
  • "Cannot publish to OCLC" error and unable to save changes in the Service Configuration
Applies to
  • WorldCat Discovery
Resolution

This error is caused by the OpenURL resolver not being placed in the Place Hold/Request Button menu:

  1. Open Place Hold/Request Button menu
  2. Open the Resource Sharing tab, choose the OpenURL, and save.
  3. You should now be able to save the OpenURL in the Full Text OpenURL Resolvers menu.
Additional information

If you continue to receive the error, please contact OCLC Support and include a link to this page.

Page ID
19216