Featured WorldCat Discovery Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldCat Discovery.
Most viewed articles
- CAMIO support ended 31 December 2018
- What is the difference between WorldCat and WorldCat.org? What do I need to know about the central index?
- Where can I add or remove shelving locations?
- How can I get my book images to appear in the catalog summary display?
- Why am I getting the error, "This endpoint supports POST requests only"?
- Will my ILS interoperate with WorldCat Discovery to deliver real-time availability status?
- Why is a record that we do not hold shown as being held in WorldCat Discovery?
- Why is my item record showing a "Circulation information is unavailable" or "Item status unavailable" availability error?
- Why am I getting error message "HTTP Status 403 - The number of requests exceeded the 24 hour quota" when I execute a search?
- Why are the 856 URL links not displaying in Discovery?
- How do I integrate Google Analytics 4 with WorldCat Discovery?
- How do we update our OpenURL link resolver in WorldCat Discovery?
- Articles from a journal in a database I subscribe to do not appear as results in Discovery when I search for them
- Why am I getting an "OOPS" error when going into WorldCat Discovery?
- Items in a location that are unavailable are showing a green check mark
Recently created articles
- Why do ebooks we selected from Open Access collection only show as held at Other Libraries Worldwide? ( created Thu Jul 18, 2024 )
- What URL do I enter in GOBI Library Preferences for searching ISBNs in WorldCat Discovery? ( created Tue Jul 16, 2024 )
- The WorldCat holdings audience level for a record is set to "My Staff Users" but Knowledge Base links are appearing on the record. ( created Mon Jul 08, 2024 )
- User ineligible to request item error when placing hold ( created Mon Jul 01, 2024 )
- Why is a word that I searched not underlined in WorldCat Discovery search results? ( created Tue Jun 25, 2024 )
- Who owns and is allowed to edit the Local Subject Re-mapping template? ( created Wed Jun 12, 2024 )
- How to tell if a record in Discovery is a WorldCat record or a central index record ( created Fri May 24, 2024 )
- Can more than one email address be configured for broken link reports? ( created Fri May 24, 2024 )
- Why are some records not returned when searching using a Unique Identifier? ( created Fri May 10, 2024 )
- How to stop incorrect links from Digital Collection Gateway from displaying in Discovery ( created Tue Mar 26, 2024 )
- The Icon is missing for our OpenURL Link Resolver in all of our databases ( created Thu Mar 21, 2024 )
- What is a good way to break a search into multiple searches? ( created Wed Mar 13, 2024 )
- You are not authorized to view this content error comes up when a logged-in user attempts to place an ILL request ( created Mon Mar 04, 2024 )
- I'm logged into WorldCat Discovery, but I still can't see items with the My Library staff audience level ( created Thu Feb 01, 2024 )
- Is there a session time-out for WorldCat Discovery? ( created Mon Nov 27, 2023 )
Recently updated articles
- Why is my item record showing a "Circulation information is unavailable" or "Item status unavailable" availability error? ( updated Wed Oct 02, 2024 )
- Tips to identify elink sources in WorldCat Discovery ( updated Tue Oct 01, 2024 )
- Why is an item my library holds not showing as held in Discovery? ( updated Fri Sep 27, 2024 )
- Why can't I see the availability for a print book on an eBook record of the same title in Discovery? ( updated Thu Sep 26, 2024 )
- Why are some records not returned when searching using a Unique Identifier? ( updated Mon Sep 23, 2024 )
- You are not authorized to view this content error comes up when a logged-in user attempts to place an ILL request ( updated Mon Sep 16, 2024 )
- How do I control the order that the Access Online links appear on an e-resource record? ( updated Tue Sep 10, 2024 )
- Why are the issues appearing out of order on a journal in WorldCat Discovery even though the order in WorldShare Circulation is correct? ( updated Tue Sep 10, 2024 )
- Items are appearing as Not Available. Why are these items unavailable in Discovery? ( updated Tue Sep 10, 2024 )
- Why is a knowledge base link not appearing on a title in WorldCat Discovery? ( updated Tue Sep 03, 2024 )
- Knowledge base link in WorldCat Discovery goes to a different item or different edition ( updated Tue Sep 03, 2024 )
- Why are the 856 URL links not displaying in Discovery? ( updated Tue Sep 03, 2024 )
- Why are duplicate article records surfacing in a Discovery search? ( updated Thu Aug 29, 2024 )
- How to correct identical records when duplicated and displaying twice in Discovery ? ( updated Thu Aug 29, 2024 )
- Why is a record that we do not hold shown as being held in WorldCat Discovery? ( updated Mon Aug 26, 2024 )