What information and when does Capira need to know if my library is changing our ILS?
Symptom
- Changing the ILS used with CapiraMobile
Resolution
We ask for as much notice as possible for ILS changes, with 90 days at the minimum.
We will need the following information:
- At least 1 test account (barcode+pin), which has 10 checkouts of any kind that can be renewed, 10 holds of any kind, at least 2-3 fine charges totaling no more than $1, and ensure the account is in good standing.
- A list of search filters and codes (e.g., "Books" => "BKS")
- Server connection information: Hostname, Port
- SIP port or API key
- The exact date and time of the switch over
Additional information
Please contact OCLC Support when you have all of the above information.